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Valued Friends and Customers,
UPDATE 4/1/2021: All of our showrooms are now open! You can find hours and directions here.
You can also live chat on our website or call to ask questions 9am to 9pm seven days a week at 1-800-582-6229..
The Covid-19 situation is still evolving. No matter the change, our first priority will always be the health and well being of our customers, staff, and partners. We are monitoring and adapting all health and safety recommendations as currently expressed by Federal, State, and Local authorities. We will be updating our procedures and policies as required for the health of our communities.
As always, our master bed makers, warehouse, and support teams are still on the payroll, ready to provide safe, reliable service.
We've been making beds and mattresses in New York since 1855.
Over that long history, we've been through good times and bad.
And have learned again and again, working together, the American spirit will always prevail.
These days a good nights' sleep is more important than ever and we're here to give you exactly that.
- The Charles P. Rogers Team
THE ONLY MATTRESS YOU WILL EVER NEED TO BUY
The Lifetime Collection
We crafted luxury mattresses built to stay with your for a long,
long time. Learn more about the Lifetime experience.
Free Deliveryto most
U.S. addresses
100 Daymattress
comfort trial.
160+ years of mattress making experience.
Premium Powercore spring unit in all models.
100% made in our own factory -
even the springs!
Hypo-allergenic
No harmful glues
or solvents
or solvents
Oeko-Tex® 100
certified textiles
certified textiles
Made in USA
in our own factory
in our own factory
Frequently asked questions
Where can I try Charles P. Rogers mattresses?
Since 1855 our mattresses been available direct from our factory showroom in New York City. In the 1990's our first website generated such demand for our mattresses nationally that we began to sell and ship nationally and worldwide. We have 3 showrooms (in NY, NJ and PA) where you can try our mattresses before you buy. Our in-home comfort trial allows you to try your new mattress for 100 nights. If you're not comfortable we take it personally and will do everything we can to make it right.
What is your return policy?
We want you to be completely satisfied with your mattress and will do everything we can to make it right. We are not a marketing company, we are bed makers and take your comfort seriously. Our 100 night in-home comfort trial you may exchange it for a different model or return it for a refund. Returned mattresses are broken down in order to recycle the materials used to make it and are never resold.
How quickly can I expect delivery?
All our mattresses are hand made by us and shipped from our factory. If your mattress is not in stock production will be expedited and typically takes less than 2 weeks to be ready to ship. When you add your mattress to the shopping cart the availability is listed with the item. The time it takes to reach your home is anywhere from one day if you are close to our factory to longer depending on where you live. We're here to help in any way we can so give us a call at 800-582-6229, Mon-Sat 9-9, Sun 11-6 eastern standard time.
What are your factory direct savings?
We design and build the beds we make and only sell direct from our showrooms and website. This eliminates middleman markups and allows us to sell for less. All products on our website are currently in production, creating even greater efficiencies in manufacturing costs therefore allowing us to offer substantial savings from our regular made-to-order prices.
What is different about a hand made mattress?
Our mattresses are hand sewn from soft, thick, oversized natural materials and properly tailored for the correct feel and maximum comfort. Some variations in stitching and finished dimensions are completely normal for a hand sewn product. Should materials shift or wrinkle during shipping they can easily be smoothed by hand. Slight variations confirm the handmade care and quality we put into our mattresses and in no way affect comfort or should be considered defects.
Quality and service since 1855
Over 7 generations of satisfied customers:
Braddaddy, CA
Most comfortable mattress we've ever had! Just ordered another for one of our guest rooms as well. Sean, the customer service representative was great to deal with. Very knowledgeable and personable...
Nong,
I bought my first mattress in NYC in 2017 after spending an entire day going to many mattress stores with a friend. We found the St Regis and delivery in NYC was perfect. My friend loved it. In 202...
Ann S., NM
Wanted to commend Sean in sales and customer service for his being available on a Sunday, being very knowledgeable and helpful on the phone, and helping me pick out the right mattress for us. Also ga...
