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Shipping policy

To provide the highest level of service and accurate product information, our policy is to sell direct to consumer. Whether you order online, by phone, or visit us in person, we're here to help in any way we can. You can contact us by email or call us at 1-800-582-6229 weekdays 9am-8pm, Saturday 10am-7pm and Sunday 12 noon-6pm Eastern Standard Time.

All products on our website are currently in production, allowing us to offer substantial savings from our regular made-to-order prices. Price markdowns are available for a limited time only and are subject to change without notice. To take advantage of this special, limited time pricing we encourage you to order today.

Items that are in stock are ready to ship within a few days. When you add an item to your cart, availability is shown next to each item on your order. Since our products are handmade, the anticipated ship date is an estimate and you will be updated by email in advance of shipping.

Shipment to most continental U.S. addresses is made by our own trucks or carriers that specialize in furniture delivery. We take care of all the arrangements and you will be contacted when the delivery is scheduled to be made. Shipment to remote locations, off mainland, Hawaii, Alaska, Canada and international addresses is easily arranged (give us a call for a quote). Delivery to your door is included on orders of $299 or more to most US addresses. In home set up is available to most US addresses for $200, services includes assembly in room of choice, debris removal. Optional disposal or relocating old mattress/boxspring on premises are available upon request.