Personal Information You Give Us
When you request a catalog or place an order with us, we record and store your name, billing address, shipping address, phone number, e-mail address, source from which you heard about us and details relating to items purchased (collectively "Personal Information").
We receive and store certain types of information whenever you visit our website. Unless you are logged in to your account or request a catalog, none of this information is retained. For example, like most Web sites, we use "cookies" to obtain information when your web browser accesses www.charlesprogers.com (see "Cookies" below). Examples of the information we collect include the Internet Protocol (IP) address used to connect your computer to the internet; login; e-mail address; password; computer and connection information such as browser type and version, operation system.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our site's features, and we recommend that you leave them turned on.
We use your e-mail address to communicate regarding pending orders you have placed with us and periodically to notify you of special merchandise promotions. If you wish not to receive e-mails regarding promotions you can do so through your account on our Web site or by writing to the address at the top of this page.
Among our top priorities is keeping your Personal Information secure. We work to protect the security of your information during Transmission by using Secure Sockets Layer (SSL) software, which provides the highest level of security currently available for secure transactions, to encrypt all of your Personal Information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your internet browser's window (depending on what browser you use). These icons will appear when you are placing an order on our Web site. In addition, you will see our site address change slightly, from http: to https: indicating a secure server connection is being used.
No specific information about your credit card is stored on our website. Credit card transactions are processed by Verisign, a leader in secure online transactions. If you prefer not to disclose your credit card information online, you can always place your order by calling 1-800-582-6229 or visiting our stores.
Your Account & Password
It is important for you to protect against unauthorized access to your password and to your computer. You are responsible for all actions taken with your account and password, including products purchased through your account. Be sure to sign off when finished using a shared computer. If your password has been compromised for any reason, you should immediately change your password. You can change information in your account by visiting www.charlesprogers.com, and signing in to your account.
If you choose to visit www.charlesprogers.com, your visit and any dispute over privacy is subject to this Notice. If you have any concern about privacy at charlesprogers.com, please contact us with a thorough description, and we will try to resolve it.
Policy Effective Date: This policy became effective in October, 2004.