The 100 Day Mattress Comfort Exchange does not apply to decorative beds, foundations, adjustable bases or accessories.
Decorative beds and bed linens are non refundable once opened. For any issue regarding decorative beds, including damage in shipping or missing hardware, please contact our customer service team.
To return an UNOPENED piece of furniture, sheets, mattress protector, or encasement, you must contact us within 10 days of receipt. Returns are subject to a 20% restocking fee, including refusal of delivery.
White glove delivery and setup service fees are non refundable on all purchases. Orders canceled in-transit are subject to a 20% shipping fee.